Disability discrimination in insurance is now illegal. That said, reasonable distinctions based upon actuarial data in insurance assessments are not considered discriminatory as Life insurance is based upon statistical probabilities and measurement.

In 2000 Mr Graeme Innes AM, the then Deputy Disability Discrimination Commissioner stated “ …insurers are in the business of insuring against risks, not already known certainties. The Disability Discrimination Act allows for distinctions and exclusions based on disability if and where this is reasonable. Reasonableness can be established on the basis of actuarial data that is reasonable to rely on in the circumstances, or by reference to other relevant factors. …"

What is reasonable? Section 46 of the DDA contains a specific exemption for the Insurance and Superannuation Industry to recognise that some informed judgment is part of the nature of most types of insurance in Australia. Reasonable decisions based upon actuarial or statistical data where this is reasonable available are permitted".

You will need the following information close to hand:

1. Your GP’s name, address and full contact details.
2. The common names and doses of any medications that you might be taking.
3. The approximate date and reason for your last medical appointment, who it was with and the outcome eg: '6 months ago in September, I went to my local GP for a flu shot and some sinus medications I took twice daily for 4 weeks. etc.'
4. The results from any medical tests eg: blood pressure or cholesterol results.
5. Details of your medical history eg: the approximate date you were diagnosed with a particular medical condition if you have had extended time off work because of it etc.

It’s a good idea to keep a Health Diary of important dates, tests, current medications or results that are significant for you.

Yes, when you use our services. We can complete the standard identification questions with you and then send you a web link so that you can complete your Personal Medical Statement, privately online if that's convenient. We can SMS you a password so that your information remains secure. Remember you can also use the services of a Tele Underwriter to complete the personal health questions at a time more convenient too.

Yes. We run a low paper office so we can correspond electronically by email and SMS if you prefer. Some of our insurance providers will insist on providing a hard copy of your insurance policy certificate (as well as a soft copy) but that can also be sent to a mailing address if you want to keep things discrete and secure. Just let us know your preference.

It’s a good idea to have the hard copies of any insurance policy certificates held with your solicitor for safe keeping along with your Will and Power of Attorney. (What, you don’t have a Will and a Power of Attorney? – No worries, we can help you with that too).

Absolutely. People in business (especially those working with a team of multiple business partners) are at a higher statistical risk of business interruption due to accident or ill health in the management team. We can work with a business, identify the points of vulnerability and tailor a solution.

When we implement the businesses solution, we also work individually and discretely with the business owners and keep confidential everyone's personal health status. All personal data is individually quarantined and is never shared with anyone else in your business.